Terms & Condition
2. Cancellations
- Sedan & SUV: Cancellations must be made at least 24 hours in advance.
- Minibus and Sprinters: Cancellations must be made at least 72 hours in advance.
- Buses & Groups: Cancellations will be evaluated on a case-by-case basis.
- 50% of the total booking amount will be deducted if cancellations occur within the specified cancellation window.
3. Unusual delays or Mechanical breakdowns
We will not be held liable for safekeeping of any items left in the vehicle. We are not responsible for delays or termination due to severe weather or unsafe road conditions. We will not be held liable in the event of a mechanical breakdown and will only be responsible for making up lost time at a mutually agreed upon date.
4. Changes
- No charge for changes; however, the cancellation policy applies.
5. Payments
- Accepted payment methods: American Express, VISA, MasterCard, Discover, and PayPal (online payment option available upon request).
- Corporate accounts available on a case-by-case basis.
6. Additional Charges
- Gratuity: 15%
- Fuel Surcharge: 5%
- Meet & Greet: $35.00
- Airport Fee: $5.00
- Child Seat: $20.00
- Holiday Surcharge: $20.00
- AM/PM Surcharge (10:00 PM to 5:00 AM): $35.00
7. Pick-up Time Allowance
- Non-Airport: 15 minutes
- Domestic Flights: 30 minutes
- International Flights: 1 hour
- Additional time will be charged at an hourly rate of $30 per hour.
8. Deposits
- Sedans, SUVs, and Sprinters: 100% authorization in advance is required.
- Larger equipment or group bookings: Deposit requirements start at 50%; consult with management for specifics.
9. Resolution Process
- All complaints must be emailed to Info@airportshuttles4less.com. A manager will respond within 24 hours on weekdays and on the following Monday if received during the weekend.
10. Vehicle Cleaning Fees
- A minimum fee of $250.00 will be charged for any extraordinary interior cleaning required.
11. Guest Policy
- No smoking is permitted in the vehicle.
- Illegal drugs are not allowed in the vehicle.
- Vehicle capacity, as specified by the type and capacity of the vehicle, must not be exceeded. Customers will be liable for extra luggage charges.
- AS4L drivers have the right to terminate the contract and service without refund in case of misconduct.
- AS4L is not liable for any personal or material damages resulting from misconduct by guests.
- No smoking is permitted in the vehicle (repeated for emphasis).
- AS4L is not responsible for mechanical issues, inclement weather, or other uncontrollable circumstances that prevent service as scheduled.
- If the requested vehicle cannot be provided, a vehicle of equal quality will be supplied.
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AS4L reserves the right to adjust rates without notice due to:
- Changes in fuel charges.
- Destinations outside the immediate service area.
- Inclement weather.
- Road conditions.
- Increases in the number of passengers and/or luggage.
12. Reservation Booking Notice
- Notice periods vary based on availability, peak times, and weekends. Generally, a 2-hour notice is required for sedans and 24 hours for larger vehicles.
13. Reservations and Customer Support Hours
- We operate 24/7/365, including all holidays
- Payment Privacy: At AirportShuttles4Less (AS4L), we prioritize your privacy and security. AS4L does not store any credit card information. We utilize PayPal as our trusted payment gateway provider. For further details on how your information is handled, please refer to PayPal's privacy policy.
SMS Terms & Condition
1. SMS Consent Communication:
- Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If consent has been given to receive text messages from AirportShuttles, messages may be received related to the following:
- Appointment reminders
- Follow-up messages
Example: "Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to Appointment reminders and Follow-up messages.
4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
Opt-in to receive SMS messages from AirportShuttles can be done in the following ways:
- By filling out a website form located at: https://airportshuttles4less.com/contact-us.html
6. Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7. Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://airportshuttles4less.com/
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8. Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary